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Frequently Asked Questions

This page is under development; Contact Us if you have a question that isn't answered here.

Using the website

1. I can't remember my password!
No problem! Every page has a login box in the right column; click "Forgot Password," and input the email address you used when you joined the site. We'll send you an email with a link in it. Click it, pick a new password, and you're all set.

Helping

1. How can I make a donation?
Please follow the links under "How You Can Help" on the left side of this page. Contact Us if you have questions.

2. Why don't you accept gently used clothing essentials?
  • Collecting only new materials allows Hannah's Socks to use its resources most effectively. Instead of spending time and money laundering, collating and packaging used items, we work on delivering your donated materials to the people who need them as quickly as possible.
  • Unlike other clothing articles such as coats, pants, and shirts, new clothing essentials are relatively low-priced and therefore can be purchased in quantity by Hannah's Socks and our supporters.
  • The clients at the shelters we serve have fallen on hard times and are looking for help making a new start. A few brand new pairs of socks that are theirs and theirs alone can play a part, however small, in building a sense of pride and self-esteem. How do we know? We see this in the eyes of those we help every day. Who can't relate to the joy of having something new?
  • While plenty of outstanding organizations already collect gently used clothing, Hannah's Socks is serving a unique business need in the marketplace by providing our specialized service. Our value proposition is a key differentiator that gives us a great story to tell.